I’m Lisa Fisher.
I help individuals and small groups to navigate challenging conversations and relationships with greater ease and empowered compassion.
It is my mission to help you remain calmer and more focused in tense situations by utilizing the mind-body connection.
To learn more about how working with me can benefit you and your team, consider these
Frequently Asked Questions:
You are a business owner, team captain, HR manager, or supervisor. You are a thoughtful and compassionate leader, and you care about the wellbeing of your people. There is ongoing tension and conflict among some employees which is affecting productivity and morale. You don’t understand why your team members can’t just get along (or you do know, but nobody seems able or willing to change). You are tired of spending your time and energy dealing with the situation, and you need help. You are afraid that
- the tension and conflict will only get worse unless you do something about it,
- you may lose valuable team members, and you will have to spend money and time to hire and train new employees, or
- somebody may sue the company or you personally, claiming a hostile work environment, and it will be very expensive to defend or settle the lawsuit.
You secretly want someone to wave a magic wand and make this problem go away, so you can
- enjoy an atmosphere of mutual respect where everybody communicates and works well together,
- spend your time doing actual work rather than managing other people’s squabbles, and
- work with happy, productive and loyal employees.
If any of this describes you, then you have come to the right place.
Team members learn how to
- recognize their own contribution to the team dynamics,
- become aware of erroneous assumptions and judgments and unhelpful victim/villain narratives,
- understand how they and others behave in response to a perceived threat (fight/flight, freeze/appease, tend/befriend),
- manage stress, fear and frustration by utilizing the mind-body connection, and
- engage in more productive dialogue, even when they disagree or don’t like each other.
Managers learn how to
- identify the root causes of conflict in their team,
- create an environment that is more conducive to respectful collaboration,
- make decisions that teams will support and implement, and
- hold team members accountable for undesirable behavior and broken commitments.
Rather than merely providing an external and temporary solution to a specific current conflict, workplace coaching is about building internal and lasting competence for you and your team members.
If this sounds beneficial to you, then you have come to the right place.
If you could solve your problem in-house, you would have done so already, and you would not be reading this.
A trained independent professional can
- provide a fresh perspective on the current workplace dynamics that is not influenced by a personal relationship or “history” with the people involved,
- be a safe sounding board – someone to speak with confidentially, openly and honestly without fear of repercussions, and
- assist with challenging conversations – as your coach, who works with you so you can have the conversation by yourself, as your private diplomat, who has the conversation on your behalf, or as your facilitator, who is with you to guide you through the conversation.
If you are ready to get the support you deserve, then you have come to the right place.
In several one-on-one sessions, each team member will
- gain a better understanding of the role they and others play in the current dynamic,
- identify their personal triggers and responses to stress,
- develop a customized strategy to remain calm in tense situations,
- learn how to shift their mental, emotional and physical state to establish the proper foundation for a productive dialogue, and
- practice how to say what they need to say to the person who needs to hear it – with respect, courage, curiosity and humility.
I will also meet privately with you and other members of management, as appropriate, to discuss
- what is really going on beneath the surface – to the extent possible while maintaining confidentiality,
- what you can do to create an environment conducive to respectful and productive cooperation, and
- how you can support your team members in implementing what they have learned and hold them accountable.
My goal is for you and your team members to communicate skillfully and build mutually respectful relationships. I will guide you towards that goal in the way most appropriate for each situation: behind you (as your coach), beside you (as your facilitator), or in front of you (as your mediator).
If you have been nodding while reading this, then you have come to the right place.
Our work together will be most effective when everybody involved takes responsibility for their own contribution to the current workplace dynamics. My individualized approach is designed to produce lasting change, which requires courage, humility, a willingness to change yourself first, and patient effort. So, working with me may not be a good fit if
- you want a one-size-fits-all quick fix,
- you are merely going through the motions to manage risk in anticipation of a lawsuit,
- you are only interested in identifying who is to blame and who you should fire,
- you think you already know what is going on and what needs to be done, and you are not open to other perspectives,
- you have no hope that the situation can improve, or
- you are not prepared to implement changes and hold team members accountable.