While we can learn a great deal from reading books and listening to engaging speakers, the most profound learning experiences come from doing.

I offer hands-on workshops for small groups, ranging from 2 – 4 hours, to address your most pressing conflict resolution needs.

Sample workshop themes include:

  • Communicating with clarity and power for better customer and employee relations.
  • Where do I start?  How improving the beginning of your negotiation will improve your outcome.
  • Negotiating with difficult people – keeping your sanity without breaking the bank.
  • A stitch in time saves nine – managing conflicts before they escalate.
  • We’re so different! Using diversity, and your common humanity, to increase your bottom line.

If your team or organization needs more comprehensive training, I will work with you to design an interactive program that fits with your schedule and is tailored to the specific challenges you are facing.

Please contact me to discuss how I can be of service to your team or organization.

Tell me and I forget,
show me and I remember,
involve me and I understand.

Chinese Proverb