We can’t solve problems by using the same kind of thinking we used when we created them.
Highly recommended reading for all human beings.
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler.
Tools for talking when the stakes are high and emotions are intense.
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield.
How to hold people accountable for broken commitments and bad behavior.
A page turner on how we think without thinking.
Thinking, Fast and Slow
Brilliant insights into how we think and make decisions.
Douglas Stone, Bruce Patton, Sheila Heen
A true eye-opener, engagingly written by members of the Harvard Negotiation Project.
Getting to Yes
Roger Fisher, William Ury, Bruce Patton
A seminal work on negotiation.
Getting Past No
The indispensable companion to Getting to Yes.
Sobering insights into the hidden forces that shape our decisions.